Look up a child's record
Tap a child anywhere in the staff app to open their record. Child Records gives you the full list with a search box — search by name or classroom.
A record has five tabs: Info, Family, Medical, Classroom and Billing.
Medical — check this first
Section titled “Medical — check this first”The Medical tab opens with a red banner when the child has allergies, and a Severe badge when any of them is severe.
- Allergies — each one with its severity, and an Action Plan where the family has given one. Read the action plan before a meal, not during an incident.
- Medical Conditions — with Active or Inactive.
- Medications — dosage and frequency, and a Facility Admin badge on the ones your facility administers.
- Immunizations — each showing Up to Date, Due, Overdue, Exempt, Not Required or Unknown.
Family — who you may release a child to
Section titled “Family — who you may release a child to”The Family tab has three sections: Parents / Guardians, Emergency Contacts and Authorized Pickups. Every phone number is a button — tap it to dial.
Only release a child to someone listed under Authorized Pickups with an Authorized badge. If a parent has custody arrangements on file, they appear in a Custody Notes box on their card. Read it. If someone not on the list arrives, do not release the child; call the parent and your facility lead.
Date of birth and age, address, medical provider details (the pediatrician’s number is tappable), dietary preferences and special needs. Read-only.
Classroom
Section titled “Classroom”Shows the child’s current classroom and their weekly schedule.
To move a child for the day:
- Tap Change.
- Under Assign to Different Classroom Today, pick the classroom.
- Tap Assign.
This changes today only. Permanent moves are made in the web app.
Billing
Section titled “Billing”The child’s tuition plan and any outstanding invoices. You can record a check payment here: tap Record Check on the invoice, type the check number, then Save. Only do this if handling payments is part of your role — the record is what your facility reconciles against.
Troubleshooting
Section titled “Troubleshooting”You get “Child not found”. Open the child from the Home tab list instead. There is a known problem with opening a record from the classroom roster and from the Child Records list.