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Billing overview

Providers & adminsWeb appRole permission: billing.view

Tuition & Billing → Dashboard is the read-only summary of where your money is.

  • Collected — paid, with the number of paid invoices
  • Outstanding — sent and awaiting payment
  • Overdue — past due and unpaid
  • Drafts — generated but not sent to families

Drafts is the one to act on. A draft is invisible to the family, so a growing draft count means money you have not asked for yet. Clear it from the Invoices tab.

Collected against outstanding, by month, with the same split shown By Plan and By Status underneath.

The last five invoice events in plain sentences — paid with a check number, paid via ACH or card, sent, overdue, voided with its reason, partially paid.

Outstanding invoices in buckets: Current (0-30 days), 31-60 days, 61-90 days and 90+ days, with the count and amount in each.

Work this from the right. Anything in 90+ days needs a conversation, not another reminder — and the longer a balance sits, the less likely it is to be paid at all.

  • Everything here counts invoices, not cash in your bank. A card payment settles in days and a bank payment can take longer.
  • A voided invoice leaves the outstanding figure; a refunded one does not come back out of Collected.
  • For anything you are reporting to an accountant or a funder, use the CSV exports under Reports rather than these cards.