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Pick-up and drop-off records

Providers & adminsStaffWeb appRole permission: attendance.viewRole permission: attendance.manage

Pick-up / Drop-off in the sidebar shows attendance records, grouped by date with the newest first.

From and To default to the last seven days. Classroom narrows to one room, Status to Expected, Checked In or Checked Out, and Search filters by the child’s name.

Child, Classroom, Status, Drop-off Time, Drop-off By, Pick-up Time, Pick-up By and Actions. “By” is the adult recorded at check-in or check-out.

Hover over a Drop-off Time or Pick-up Time and a pencil appears. Click it, type the correct time, and press Enter or click away.

The correction saves as soon as you leave the field — no Save button, no confirmation, and no undo. Clearing the field leaves the original value.

Only the time changes. The adult, the date and the status stay as they were. If those are wrong too, the record cannot be fully corrected from here.

Check Out appears in Actions for a child who is checked in.

  1. Select Check Out.
  2. Choose the adult from the list of authorised pickups.

If nobody is listed, Check out now records the check-out without an adult. Use it only when you have confirmed the collection another way — the record of who collected a child matters in an incident and in an inspection.

There is no way to create an attendance record in the web app. Check-ins come from the staff app, the kiosk tablet or the parent app. If a child was never checked in, the web app cannot add them retrospectively — record it outside the app and tell your admin.

This screen shows no success or error messages. After a correction or a check-out, reload and confirm the change is actually there.

Use Reports for attendance summaries, per-child histories, rates and CSV exports.