Your subscription

Settings → Billing is about what you pay Childcarious — not what families pay you. For that, see Tuition & Billing.

Subscription

Your Plan, Amount with its frequency, Billing Period and Payment Method, with a status of Pending, Active, Inactive, Past Due, Suspended or Cancelled.

Past Due is worth acting on immediately — it usually means a card expired.

Invoice History

Your Childcarious invoices with date, description, amount, status and a Download link for the PDF. These are the receipts for your own accounts.

Change plan

Change Plan lists the plans available, with a Monthly or Yearly toggle. Select one and the preview shows what happens:

• Changing from X to Y
• Prorated charge today
• New recurring amount

Confirm Plan Change applies it. The prorated charge is taken now, so read the figure before you confirm.

Downgrading can remove capacity you are using. Check your child and staff numbers against the new plan first.

Cancel

Cancel Subscription takes effect at the end of your current billing period, and you keep access until then. Once it is cancelled you see Subscription Cancelled and a Reactivate Subscription button.

Before you cancel, get out what you need: Export CSV on the reports you rely on, and download your invoice PDFs. Families’ records, photos, attendance history and compliance records live in the platform, and you should assume access ends when the period does.

Enterprise accounts

Enterprise subscriptions are managed by the Childcarious team — there is no self-service plan change. Email support@childcarious.com.